# Live chat

- [Overview](/live-chat/overview.md): Live chat is where you can see the real-time chats taken place between your agents/chatbots.
- [Creating views](/live-chat/creating-views.md)
- [Adding labels](/live-chat/adding-labels.md)
- [Saved replies](/live-chat/saved-replies.md)
- [Settings](/live-chat/settings.md): You customize the live chat experience of your chatbot from the live chat settings page.