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ZyndraAI help center
  • 😀Welcome to ZyndraAI, a part of Talkie AB
    • ZyndraAI Basic
  • 🏁Getting started
    • Building a Chatbot
    • Chatbot Appearance
      • Custom CSS
    • Testing a Chatbot
    • Publishing your bot
      • Installation using HTML
      • Installation on Facebook
    • Deploying a Chatbot
    • Utility Tools
    • Variables
  • ✨AI-studio
    • Overview
    • Knowledge base
    • Prompts
    • Setting up retrain
    • Function call
    • Custom Answers
  • 💬Live chat
    • Overview
    • Creating views
    • Adding labels
    • Saved replies
    • Settings
  • 🏗️Action blocks
    • Overview
    • Trigger
    • Send Message
    • Collect Input
    • Buttons
    • Carousel
    • Calendar
    • Send an Email
    • Condition
    • Image Carousel
    • Human Handover
    • Slider
    • File Upload
    • Delay
    • Form
    • Flow
    • Jump
    • Codeblock
    • Answer AI
    • Set AI
  • 🏆Integrations
    • Overview
    • HTTP request
    • Hubspot
    • Salesforce
    • Slack
      • Live Chat for Slack
      • Notification for Slack
    • Public APIs
  • 💵Payment and plans
    • Purchasing a plan
    • Payment Methods
    • Initial cost, notice period, commitment period
    • Spent conversations
    • What currency do you charge in?
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  1. Action blocks

Send an Email

This action block of Talkie allows you to get notified over email when any particular action in bot is performed.

When should you use it?

  • When the lead is generated

  • When the visitor has entered their details

  • When a conversation has been completed

  • When a conversation has reached a particular point

How do I set it up?

Setting up 'Send Email' action block

To setup the 'Send Email' action block, you can follow the following steps;

  • Add action block on canvas by clicking on '+'

  • Choose 'Send an Email'

  • Configure following on right panel

    • Send an email to: Define the email IDs of the users who need to be notified via email

To:

CC:

BCC:

  • Subject: Define the subject of the email

  • Email Markup: Define the content of the email

  • Include Chat Transcript: You can switch on 'Include Chat Transcript' if you would like to receive entire chat transcript over the email

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Last updated 1 year ago

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