Send an Email
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This action block of Talkie allows you to get notified over email when any particular action in bot is performed.
When should you use it?
When the lead is generated
When the visitor has entered their details
When a conversation has been completed
When a conversation has reached a particular point
How do I set it up?
Setting up 'Send Email' action block
To setup the 'Send Email' action block, you can follow the following steps;
Add action block on canvas by clicking on '+'
Choose 'Send an Email'
Configure following on right panel
Send an email to: Define the email IDs of the users who need to be notified via email
To:
CC:
BCC:
Subject: Define the subject of the email
Email Markup: Define the content of the email
Include Chat Transcript: You can switch on 'Include Chat Transcript' if you would like to receive entire chat transcript over the email
Last updated