# Send an Email

This action block of Talkie allows you to get notified over email when any particular action in bot is performed.

**When should you use it?** 

* When the lead is generated 
* When the visitor has entered their details
* When a conversation has been completed 
* When a conversation has reached a particular point

**How do I set it up?** 

Setting up 'Send Email' action block

To setup the 'Send Email' action block, you can follow the following steps; 

* Add action block on canvas by clicking on '+' 
* Choose 'Send an Email' 
* Configure following on right panel<br>
  * **Send an email to:** Define the email IDs of the users who need to be notified via email&#x20;

**To:**

**CC:**

**BCC:**

* **Subject:** Define the subject of the email&#x20;
* **Email Markup:** Define the content of the email&#x20;
* **Include Chat Transcript:** You can switch on 'Include Chat Transcript' if you would like to receive entire chat transcript over the email


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