# Chatbot Appearance

To access the Appearance screen, you can go to 'Channel Configuration -> Web -> Appearance'.

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### Customizations available <a href="#customizations-available" id="customizations-available"></a>

The following are configurations that can be customized to your chatbot:

* **Widget icon**—You can now have your own widget icon appear on your webpage or website. We recommend a size of *64 x 64.*
* **Header text** - This allows you to name your bot as per your preference.
* **Header logo** - This allows you to have the profile image for your bot. The size that we recommend is *512 x 512.*
* **Bot icon**—This will allow you to set the bot icon that will be visible to visitors. We recommend a size of *512 x 512.*
* **Hint text** - You can customize the text that you would like to make it visible to your visitors
* **Accent color**—This allows you to set the bot's color and provides the option to choose a color that complements your brand color on the website.
* **Font color**—You also have the option of setting the font's color to match the primary color.
* **Chat interface position**—You can define the bot's position. It can be set on the right or the left of the screen, as you prefer.

### General Settings <a href="#general-settings" id="general-settings"></a>

Going to Web -> General settings shows you more configurations for your chat widget.

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* **Typing speed** - The delay the system will add to the chatbot.
* **Remove 'powered by' branding** - Remove the ZyndraAI branding from your chat widget.
* **Play sound** - Plays a sound for every message sent/received.
* **Stop bouncing animation** - Stops the animation of the chat widget.
* **CSAT survey** - Asks the user to submit a survey at the end of the chat.