# Trigger

Trigger action block acts as a starting point for the bot to initiate the conversation with the visitor. By default, the bot is triggered to appear and initiate the conversation without any condition.

As a business, you may build multiple bots using the no-code bot builder. Now, deciding which bot is to be shown becomes a challenge. This is where the trigger action block comes in, the user can define rules with which a bot needs to be used.


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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
