# Notification for Slack

With our Notification for Slack integration, you can strategically get notified on your Slack channel when a visitor reaches a certain point in the chatbot flow. 

This allows or enables you to immediately strike conversation with the prospects at just the right time. 

### How do I configure the Notification for Slack? 

In-order to receive notification on Slack, you need to follow the following steps; 

* Add action block on canvas by clicking on '+' <br>
* Choose 'Slack Notification' <br>
* Double click on 'Slack Notification' to configure it on the right panel; <br>

  * Workspace: \
    \
    Select the workspace from the dropdown list where the notifications needs to be received<br>
  * Channel: \
    \
    Select the channel where the notification will be posted <br>
  * Thread ID: \
    \
    Depending upon your preference, you can either assign the value or leave it blank. Choosing to use this, will always post notifications inside the thread<br>
  * Define Variable: \
    \
    Define the variable where the 'Thread ID' will be stored. This can later be used in flow. <br>
  * Broadcast Message: \
    \
    Check the box against 'Broadcast Message' if you would like to send the notification across channel<br>
  * Message: \
    \
    Defining the content of the notification that will be pushed on Slack. You can reference a variable by typing '#' and choosing the variable

{% hint style="info" %}
The channel needs to be public in order to post the notification
{% endhint %}

### What actions can be performed on Slack Notification?&#x20;

Following are few of the actions that you can perform on Slack Notification;&#x20;

* Join Conversation: \
  \
  'Join Conversation' option on Slack Notification that allows you to instantly join the conversation and interact with the visitor<br>
* View Details: \
  \
  'View Details' will highlight the details about the visitors like city, country, Zip Code, Bot Name, Browser, Language etc.. <br>
* Re-Assign Conversation: \
  \
  You will have the ability to assign the conversation to one of the team members by clicking on 'Re-Assign Conversation' <br>
* Close Conversation: \
  \
  You will be able to close the conversation by clicking in 'Close Conversation' <br>